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Substitution Policy

We make every attempt to ensure that the gift that is received matches the gift pictured and described as closely as possible. Due to availability, product substitution may be necessary from time to time to ensure your gift is delivered in a timely manner.
All substitutions will be made according to our discretion and the client will not be notified unless the resulting overall design is drastically different from what is represented on our web site.

The utmost care will be taken to ensure that any substitutions made are for products of equal or greater value and quality and are appropriate to the type of gift you have ordered.


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