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Shipping

We Deliver Across North America!

DAILY LOCAL DELIVERY TO TORONTO AND THE GTA
from Monday to Friday, between 9:00am and 6:00pm Eastern Standard Time

We offer Same-Day Delivery in the GTA for orders received before 10:30am Eastern Time.
Next-Day Delivery and Delivery on your Preferred Later Date options are also available.
For Rush Delivery, please contact us at 1 800 869-8522 for service.

If your recipient is not available to accept the package, your gift may be left on their front porch, at their back door, or with a neighbour. In the case of an apartment, condominium or hotel, your gift may be left with the building manager, receptionist or concierge. We will contact your recipient to let them know if the package has been left and will update you to confirm successful delivery.

If the gift cannot be left it will be returned to us and subject to a re-delivery fee. Please be aware that your recipient will be called if the gift is being delivered to an apartment or townhouse without concierge services so that proper arrangements for delivery can be made. The order may be delayed until we can confirm someone is available to accept the delivery. We will communicate with you and keep you updated until your gift is successfully delivered.

 

DELIVERY ACROSS CANADA

  • 1 to 2 Business Days - Ontario and Quebec
  • 2 to 3 Business Days - Remote areas of Ontario and Quebec
  • 3 to 4 Business Days - Alberta, Manitoba, Nova Scotia
  • 4 to 5 Business Days - New Brunswick, Prince Edward Island, Saskatchewan
  • 5 to 6 Business Days - British Columbia
  • 6 to 7 Business Days - Newfoundland and Labrador, Yukon

 

DELIVERY ACROSS THE USA

  • 3 to 4 Business Days - New York, Illinois, Indiana, Michigan, Ohio
  • 4 to 5 Business Days - Connecticut, Delaware, Georgia, Iowa, Kentucky, Maine, Maryland, Massachusetts, Minnesota, Missouri, New Hampshire, New Jersey, North Carolina, Pennsylvania, Rhode Island,  South Carolina, Tennessee, Vermont, Virginia, West Virginia, Wisconsin
  • 5 to 6 Business Days - Alabama, Arkansas, Colorado, Florida, Kansas, Louisiana, Mississippi, Montana, Nebraska, Oklahoma, South Dakota, North Dakota
  • 6 to 7 Business Days - Arizona, California, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington, Wyoming

 

Packages delivered to remote locations will require additional business days in transit, may require additional shipping charges and may be shipped via Canada Post. We will notify you and keep you updated.

Delays occur due to weather, traffic or road conditions and for packages going to the USA, Customs clearance at the border. Should this happen, your package is not guaranteed to be delivered on the original estimated delivery date.

Should delays occur due to an internal error such as mechanical or sorting issues, you will be reimbursed for the cost of shipping. We track all packages and keep you updated until final delivery is made.

 

For assistance call:
from within Canada and the USA   1.800.869.8522
from outside Canada and the USA 001.416.918.1072

 

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